With Ask Izzy's sixth birthday just behind us, we thought we’d share a brief overview of what we’ve been up to (and a peek at what we’re looking to for the future).
Due to a rise in COVID-19 cases and multiple lockdowns across the country, thousands of Australians sought relief in the form of food, mental health support, financial aid and beyond.
Our Data team has found that the number of people searching for drug and alcohol support services on Ask Izzy and other Infoxchange service directories has doubled since the peak of COVID-19 in 2020.
In our twelfth and final report in this series, we present the key emergent themes around how COVID-19 impacted the services searched for by vulnerable people in Australia on Ask Izzy.
We’ve broken down some of the latest data on how COVID-19 impacted searches for culturally and linguistically diverse, refugee and asylum seeker support services on Ask Izzy, in our eleventh of a series of 12 reports.
In the tenth of a series of 12 reports, we’ve broken down some of the latest data on how COVID-19 impacted the way people in Australia search for drug and alcohol support services on Ask Izzy.
We've broken down some of the latest data on how COVID-19 affected the way Australians searched for Centrelink support on Ask Izzy in our sixth report in a series of 12.
Nikki believes the Ask Izzy Product Advisory Group is important because she knows that input from those with lived experience will help the people who need Ask Izzy most.