IT support for not-for-profits
Get affordable and flexible IT support
Affordable and Flexible IT Support
Computer, email, network and software problems can occur at any time. Our flexible IT support ensures not-for-profit organisations can get the help they need at an affordable price. Our friendly IT helpdesk staff resolve your IT issues quickly, minimising the disruption to your day-to-day tasks. We provide both proactive and reactive solutions, either remotely or onsite. Common issues we assist with include troubleshooting email, network, hardware, printing, and M365 software problems.
Our IT support includes:
» Computer support (including asset management) – Reliable IT support to ensure your corporate IT equipment (laptops/PCs) are configured to enable your operations, protected against viruses and fit for purpose.
» Server infrastructure – Proactive management, maintenance and support for your servers, network and equipment, whether they be on-premises or in the cloud.
» Management of your organisation's M365 tenant and all associated licensing.
» Access to our Helpdesk and Engineering teams.
» Access to regular monthly newsletters and online training.
» Compliance with Essential 8 Level 1 for all customers.
…and a lot more. Get in touch to find out.
In FY 23/24:
"Beyond the efficiencies gained through our partnership with Infoxchange, their recent security uplift initiative solidified our decision to renew our partnership ... their dedication to our organisation’s security and success makes them a trustworthy and invaluable partner that we wholeheartedly recommend to any not-for-profit. We are immensely grateful for their expertise, value and unwavering support.”
Stephanie, Youth Insearch Foundation.
Tailored to the needs of not-for-profits
Cloud Services
Move to the cloud and change the way you work. We've helped thousands of not-for-profits migrate to the cloud, making working outside the office easier, improving system reliability and saving money. We specialise in Office 365, leveraging a wide range of cloud software with free licenses for eligible not-for-profits. Our specialists make the transition to the cloud easy by assisting with deployment, data migration, training and ongoing support.
IT Infrastructure Solutions
Let us help you reduce risks, save money and improve productivity by finding and implementing the right IT solutions for your organisation. We conduct on-site assessments to understand your IT infrastructure and recommend solutions tailored to your needs. Our cost-effective solutions are optimised for disaster recovery and reducing organisational risks. We offer not-for-profit discount pricing on computer hardware, data networks, telephony services, IT servers, IT support and consulting.
IT Strategy Development
Develop IT strategies that align with your mission and achieve real results. We offer strategic IT solutions tailored to your specific needs, whether you need help with developing an IT plan, sourcing and implementing new systems, understanding your data through business intelligence tools, or improving mobility and remote access to information. Our services can be provided as standalone, one-off assistance or as part of an ongoing IT strategy partnership.
High-Speed Internet Connections
We are a TPG reseller and can help you find and install data connections suitable for your organisation's needs.
Teams Telephony Services
We are experts in moving organisations to cloud telephony services underpinned by the M365 platform. Once you're using Teams Telephony, we support your environment as part of managed IT support.
Cyber Security Support
We have a team of cyber security experts who can help you implement the appropriate level of cyber security for your organisation. All our managed IT support customers are provided with services that comply with E8 level 1. If you have E8 level 2 or 3 requirements or others, we will help you meet them.
By not-for-profits, for not-for-profits
We only serve the not-for-profit sector, so when you choose us for your IT needs, the money you spend goes to community programs that benefit Australian people in need. As a not-for-profit ourselves, we understand your world because it’s our world, too. Our managed IT service has straightforward pricing and agreements, no hidden costs or surprise fees, friendly Australia-based support and cutting-edge security to protect your community’s sensitive information.
Contact us for a no-obligation discussion on how we can be the right choice for your IT needs today.
Clients that use our support services
