Relationship management system wins iAward
The 2011 iAwards were announced last week at a series of events held across the nation.
The annual awards recognise both outstanding achievement and innovation in IT industry and are hosted by Australia's three peak technology industry bodies: the Australian Computer Society, Australian Information Industry Association and the Pearcey Foundation.
The importance of providing effective tools to support digital proficiency in the community sector has again been recognised with Infoxchange Australia picking up the Victorian iAward in the e-inclusions and e-community category for our innovative customer relationship management (CRM) application designed for not-for-profits.
"We are honoured to have been recognised with an iAward for this project, which has seen industry and community organisations come together to develop a solution for the not-for-profit sector," says David Spriggs, Infoxchange's General Manager of Online Services.
Infoxchange worked with Microsoft and foundation partners, The Benevolent Society, Greatconnections, Impact Support Services, Jobs Australia, and Travellers Aid Australia, to develop the CRM solution package specifically for the not-for-profit sector.
The application is designed to help community organisations improve service delivery by managing their contacts, memberships, volunteers, campaigns, donations, pledges, and events more efficiently. The package is hosted by Microsoft online services and has been integrated into Microsoft Outlook software, providing staff with a familiar interface from which to work ‘anytime and from anywhere’ with an internet connection.
State and territory winners and merit recipients will compete in the national iAwards to be announced at the 2011 Gala Dinner in Melbourne on 4 August.
"Anything that nurtures and promotes local IT talent, like the iAwards, can only be a positive thing. We believe that avenues such as industry awards programs will encourage more people to the IT industry and drive further innovation and demand in our people both locally and internationally," says Anthony Wong, President of the Australian Computer Society.
Find out more about the iAwards
*In 2016 our CRM application was discontinued